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Please allow up to 3-7 business days for your tracking information to be updated and available. You will receive an email with tracking information as soon as your order ships out to you.
We ship Globally right to your doorstep! We offer USPS Priority Mail and FedEx to most locations (Domestic & Internationally). Alternative carriers may be selected to meet shipping requirements.
If you are unsatisfied with your purchase or would like to return your items, please send your item(s) back to our Distribution Center in accordance with the following Return Policy:
If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.
We accept Visa, MasterCard, Discover, American Express, PayPal, Amazon Pay, and Cryptocurrency.
We do! To guaranteed our customers around the globe the best fit, we provide a detailed Size Guide for both men and women.
For our women’s size guide, click here!
Note: Sizing may vary depending on cut and style, but don’t worry! We have an easy Returns policy in case your items do not fit perfectly.
Our Online Return Policy.
To process a return, please follow these simple steps:
Complete a returns request form (included in your original packaging or by downloading and printing this form).
Mail your return to:
350 Howard Ave
Rockville, MD 20850
Neoz District does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Depending on the shipping method and carrier selected, your return package may take several days to reach us.
Please allow 5-7 business days to process your return once it is received by our Distribution Center.